Auditing is foremost a skill. Therefore, for a large part, this training includes practical exercises and role play.

Contents:
A Lead Auditor should also manage the overall audit process, so that all the different steps in the internal/external audit process and their management are covered during the training. Furthermore we will spend time on the interpretation of the ISO9001:2008 requirements. During the training you will plan, prepare, execute and report an audit in a team using a realistic case study. With this approach you will be able to gain skills in the planning, preparation and execution of audit interviews and the investigation into documents and records, also gaining knowledge regarding documentation and the organizing and executing of opening and closing meetings. You will learn how to identify report and present audit findings.

A major part of the training consists of practical exercises and role-play in which we include communication skills, audit-, interview, auditing techniques and how to formulate clear and unambiguous audit reports. This training has been designed based on the relevant requirements of the ISO 9001, ISO 19011 and IRCA (International Register of Certificated Auditors). This training forms a part of the formal qualification process to gain recognition as an Auditor by IRCA. Therefore, this training is registered with IRCA and for this reason a continuous assessment and a written exam form an integral part.

Target group
This training is suitable for those people how are involved in external/internal audits and need to manage a team of auditors during the execution of audits. It is a suitable training for those who seek to improve the performance of their suppliers through external audits. Furthermore, this training is intended for people who seek international recognition as a certified Lead Auditor and/or want to enhance and broaden their audit knowledge and skills. If you are subject to external audits on a regular basis this training will show you how external auditors, auditing your organization should behave.

Learning objective
You will gain knowledge and skills regarding the organization, management and execution of internal and external Quality Management System audits, including planning, preparation, opening meeting, audit execution, reporting and closing meeting.

Upon completion of this training course:

You will be able to explain what a management system and its purpose are
You will be able explain what are the principles of Quality Assurance
You will be able to explain what is meant by the process approach and how this approach aids an organization with the control of risks within the processes
You will be able to explain the principles and interpretation of the ISO 9001:2008 from an auditor perspective
You will know the guidelines for an audit (ISO 19011)
You will know the purpose of quality system documentation
You will be able to plan an audit (checklists & plan)
You will be able to execute an (external) audit, including the formal opening and closing meetings
You will be able to draft clear non-conformance reports
You will be able to verify corrective actions
You will be able to execute periodic audits
You will know what technical, social and communicative skills are needed
You will understand the role of Accreditation Bodies
Intake level for this training course:
Relevant knowledge of the ISO 9001:2008

Trainer:
Roy Anderson, Senior Lead Auditor, DNV UK

Time: 5 days
Price: 2 650 € + vat 23%
Language: English

Registration: academy.finland@dnv.com